Confidentiality

I. General information
We consider the protection of your data to be a fundamental right of yours and we are committed to devoting all necessary resources and efforts to processing your data in accordance with Regulation (EU) 2016/679 (“General Data Protection Regulation” or “GDPR”). , as well as with any other legislation applicable on the territory of Romania.

The purpose of this document is to inform you correctly, specifically and unequivocally about how, the purpose for which this data is collected, processed, the period for which this data is stored, how to exercise individual rights and information. related to the secondary purpose of the processing, if the data will be processed for a purpose other than that for which they were collected by the associated operators.

We reserve the right to periodically update and modify this Privacy Policy to reflect any changes to the way we process your personal data or any changes to legal requirements. In the event of any such changes, we will display the amended version of the Privacy Policy on our website, which is why we kindly check the contents of this Privacy Policy periodically.

II. Who we are and how you can contact us
Pharmapedia Chemical SRL, based in 1 bis Lacul Tei Boulevard, Bucharest is the owner of the pharmapedia.ro website.

According to the requirements of Regulation no. 679 of 27.04.2016 (GDPR) on the protection of individuals with regard to the processing of personal data and the free movement of such data, pharmapedia.ro
has the obligation to manage in safe conditions and only for the specified purposes, the personal data that you provide us about you.

As we are interested in finding out your opinion and answering any additional questions regarding the Processing of Personal Data, we encourage you to contact the person in charge of pharmapedia.ro.
with data protection at the email address office @ pharmapedia.ro or by mail or courier at the address: Bulevardul Lacul Tei Nr.1 Bis, Bucharest with the mention 'in the attention of the person in charge of pharmapedia.ro
with data protection .

III. What categories of personal data do we process
We generally collect your personal data directly from you, so you have control over the type of information you provide to us.

By providing this data you give your free and unequivocal consent that all your personal data be in our database, in strict compliance with the legal provisions on the protection of individuals with regard to the processing of personal data and the free movement of data. these data. According to the legitimate interest stipulated in GDPR, we mention that the reasons why we need this data are: the transmission of marketing and advertising messages, the organization of contests, etc. We may also collect and further process certain information about your behavior while visiting our website to personalize your online experience. We invite you to find out more details in this regard by consulting the section on the purposes of processing below.

On our website we may store and collect information in cookies and similar technologies, according to the Cookies Policy. We do not collect or otherwise process sensitive data, included in the General Data Protection Regulation in special categories of personal data. We also do not want to collect or process data on minors under the age of 16.

IV. What are the purposes and grounds of processing
We will use your personal data for the following purposes:
For the provision of pharmapedia.ro services and / or products for your benefit.
This general purpose may include providing support services, including providing answers to your questions about your orders or pharmapedia.ro goods and services.
The processing of your data for these purposes is in most cases necessary for the conclusion and execution of a contract between pharmapedia.ro and you. Also, certain processing subject to these purposes is required by applicable law, including tax and accounting legislation.

To improve our services.
We always want to offer you the best online experience. To do this, we may collect and use certain information about your user behavior, we may invite you to complete questionnaires directly or with the help of partners, studies and market research.
We base these activities on our legitimate interest in doing business, always making sure that your fundamental rights and freedoms are not affected.

For marketing.
We want to keep you informed about the products / services that interest you. In this regard, we can send you any type of message (such as: e-mail / SMS / telephone / mobile push / webpush etc.) containing general and thematic information, product information, as well as other commercial communications such as be market research and opinion polls. In order to provide you with information of interest to you, we may use certain data about your user behavior to create a profile for you. We always ensure that such processing is carried out in compliance with your rights and freedoms and that the decisions taken on the basis of them have no legal effect on you and do not affect you in a similar way to a significant extent.

In most cases, we base our marketing communications on your prior consent. You can change your mind and withdraw your consent at any time by:
- Accessing the unsubscribe link displayed in the messages you receive from us; or through
- Contacting pharmapedia.ro using the contact details described above.

In certain situations, we may base our marketing activities on our legitimate interest in promoting and developing our business. In any case where we use information about you for our legitimate interest, we take care and take all necessary measures to ensure that your fundamental rights and freedoms are not affected. However, you can ask us at any time, by the means described above, to stop the processing of your personal data for marketing purposes, and we will process your request.

To defend our legitimate interests.
There may be situations in which we use or transmit information to protect our rights and business. These may include:
- Measures to protect the pharmapedia.ro website against cyber attacks:
- Measures to prevent and detect fraudulent attempts, including the transmission of information to the competent public authorities;
- Measures to manage various other risks.
The general basis of these types of processing is our legitimate interest in defending our commercial activity, it being understood that we ensure that all the measures we take guarantee a balance between our interests and your fundamental rights and freedoms.
Also, in certain cases we base the processing on legal provisions such as the obligation to ensure the protection of goods and values provided by the applicable legislation in this matter.

V. To whom we transmit your personal data
Where applicable, we may transmit or provide access to certain personal data of yours to the following categories of recipients:
- courier service providers;
- payment / banking service providers;
- marketing / telemarketing service providers;
- market research service providers;
- IT service providers;
- other companies with which we can develop joint programs for offering our goods and services on the market.
If we have a legal obligation or if it is necessary to defend a legitimate interest, we may also disclose certain personal data to public authorities.
We ensure that access to your data by third parties under private law is made in accordance with the legal provisions on data protection and confidentiality of information, based on contracts concluded with them.

VI. As long as we keep your personal data
We will usually store your personal data for a period between 1 year and 25 years, depending on our legitimate interest and the legal obligations in force. You may request the deletion of certain information from us at any time, and we will comply with such requests, subject to the retention of certain information in situations where applicable law or our legitimate interests so require.

VII. In which countries we transfer your personal data
We currently store and process your personal data in Romania.
However, we may transfer certain of your personal data to entities located in the European Union or outside the Union, including in countries for which the European Commission has not recognized an adequate level of protection of personal data.
We will always take steps to ensure that any international transfer of personal data is carefully managed in order to protect your rights and interests. Transfers to service providers and other third parties will always be protected by contractual commitments and, where appropriate, other guarantees, such as standard contractual clauses issued by the European Commission or certification schemes, such as the Privacy Shield for the protection of personal data transferred from within the EU to the United States.
You can contact us at any time, using the contact details set out above, to find out more about the countries in which we transfer your data, as well as the guarantees we have put in place regarding these transfers.

VIII. How we protect the security of your personal data
We are committed to ensuring the security of personal data by implementing appropriate technical and organizational measures, according to industry standards.
Despite the measures taken to protect your personal data, we warn you that the transmission of information via the Internet, in general, or through other public networks, is not completely secure, there is a risk that the data may be seen and used by third parties. unauthorized parties. We cannot be held responsible for such vulnerabilities in systems that are beyond our control.
Pharmapedia Chemical SRL tries by all means to monitor and limit the access of its employees directly to the database but is not responsible for their bad intention or theft of the database by them during the program, which is considered abusive and for which they are liable. criminal penalties and termination of employment as well as the payment of damages.
Pharmapedia Chemical SRL collects information and processes it into statistical data about which pages you access inside the pharmapedia.ro site, including the IP address from which you visit the pharmapedia.ro site.
Pharmapedia Chemical SRL uses cookies as a method to improve its activity and the online experience of its users. What are cakes and what cookies do we use? See here - http://pharmapedia.ro/cookies
By filling in your data in the “Contact Form” you declare that you accept that your personal data be included in the pharmapedia.ro database, and you give your express and unequivocal consent that all this personal data be stored, used and processed. unlimited territorially and / or temporarily by pharmapedia.ro, its affiliates and collaborators for the development and / or development by pharmapedia.ro, their affiliates and collaborators of activities such as commercial activities, promotion of products and services, marketing, advertising, media, administrative, development, market research, statistics, sales tracking and monitoring and consumer behavior.

IX. What rights do you have?
The General Data Protection Regulation gives you a number of rights in relation to your personal data. You may request access to your data, correct any errors in our files and / or object to the processing of your personal data. You may also exercise your right to complain to the competent supervisory authority or to go to court. Where applicable, you may also have the right to request the deletion of your personal data, the right to restrict the processing of your data and the right to data portability.
More information about each of these rights can be obtained by consulting the information below.
In order to exercise your rights, you can contact us using the contact details set out above. Please note the following if you wish to exercise these rights:

Identity.
We take seriously the confidentiality of all records that contain personal data. We reserve the right to verify your identity by requesting additional information for the purpose of confirming your identity.

Fees.
We will not charge you a fee to exercise any rights with respect to your personal data, unless your request for access to information is unfounded or repetitive or excessive, in which case we will charge a reasonable amount. in such circumstances. We will inform you of any fees applied before resolving your application.

Response time.
We intend to respond to any valid requests within a maximum of one month, unless this is particularly complicated or if you have made several requests, in which case we will respond within a maximum of two months. We will let you know if we need more than a month. We may ask you if you can tell us exactly what you want to receive or what worries you. This will help us act faster and shorten the response time to your request.

Third party rights.
We must not comply with a request if it would adversely affect the rights and freedoms of other data subjects.

Targeted rights

access
You can ask us:
• to confirm if we process your personal data;
• provide you with a copy of this data;
• to provide you with other information about your personal data, such as the data we have, what we use it for, to whom we disclose it, if we transfer it abroad and how we protect it, how long we keep it, what rights you have, how can you make a complaint, where we got your data from, to the extent that the information has not already been provided to you by this information.

Correction
You may ask us to rectify or complete your inaccurate or incomplete personal data.
We may try to verify the accuracy of the data before rectifying it.

Data deletion
You can ask us to delete your personal data, but only if:
• they are no longer necessary for the purposes for which they were collected; or
• you withdrew your consent (if the data processing was based on consent); or
• exercise a legal right to oppose; or
• they were processed illegally; or
• we have a legal obligation in this regard.

We are not obligated to comply with your request to delete your personal data if the processing of your personal data is necessary:
• for compliance with a legal obligation; or for the establishment, exercise or defense of a right in court.
There are certain other circumstances in which we are not required to comply with your request to delete data, although these are the two most likely circumstances in which we may deny this request.

Restricting data processing
You can ask us to restrict the processing of personal data, but only if:
• their accuracy is challenged (see the rectification section), to allow us to verify their accuracy; or
• the processing is illegal, but you do not want the data to be deleted; or
• they are no longer needed for the purposes for which they were collected, but you need them to establish, exercise or defend a right in court; or
• You have exercised your right to object, and the verification of our rights prevails is ongoing.

We may continue to use your personal data following a request for a restriction if:
• we have your consent; or
• to ascertain, exercise or ensure the defense of a right in court; or
• to protect the rights of pharmapedia.ro or of another natural or legal person.

Data portability
You can ask us to provide you with personal data in a structured, commonly used and automatically readable format, or you can request that it be 'ported' directly to another data controller, but in each case only if:
• the processing is based on your consent or on the conclusion or execution of a contract with you; and
• processing is done by automatic means.

opposition
You may object at any time, for reasons related to your particular situation, to the processing of your personal data under our legitimate interest, if you consider that your fundamental rights and freedoms prevail over this interest.
You may also object at any time to the processing of your data for direct marketing purposes (including profiling), without giving any reason, in which case we will terminate such processing as soon as possible.

Automatic decision making
You can request not to be subject to a decision based solely on automatic processing, but only when that decision:
• produces legal effects on you; or
• affects you in a similar way and to a significant extent.
This right shall not apply if the decision reached following the automatic decision-making:
• we are required to enter into or enter into a contract with you;
• is authorized by law and there are adequate guarantees for your rights and freedoms; or
• is based on your explicit consent.

Complaints
You have the right to lodge a complaint with the supervisory authority regarding the processing of your personal data. In Romania, the contact details of the data protection supervisory authority are the following:
National Authority for the Supervision of Personal Data Processing
B-dul G-ral. Gheorghe Magheru no. 28-30, Sector 1, postal code 010336, Bucharest, Romania
Phone: +40.318.059.211 or +40.318.059.212;
E-mail: anspdcp@dataprotection.ro
Without prejudice to your right to contact the supervisory authority at any time, please contact us in advance, and we promise that we will make every effort to resolve any issue amicably.

We remind you that you can contact the Pharmapedia.ro Data Protection Officer at any time by submitting your request in any of the following ways:
- by e-mail to: office@pharmapedia.ro or
- by post or courier to the address: 1Bis Lacul Tei Boulevard, Bucharest with the mention in the attention of the person in charge of pharmapedia.ro with data protection'.